504/365 Little Collins St, Melbourne VIC 3000

We’re open Monday – Friday, 8 a.m. – 6:30 p.m. Australian Time.

Frequently Asked Questions

Please read our FAQ before sending us a message.

How long does it take to create a box?

Typically 6 weeks after the design is confirmed and approved in writing.

Is this the only style of box you have?

No. We have several fine box makers. Each has their own unique style of making the Bullion Box.

They use different wood species, timber finishes, hinges, locks and construction techniques.

Contact us. We can guide you towards design modifications & timber species that will suit your needs and more importantly involve your creativity.

This box is fine for wine. But what about Spirits?

Spirits require that they are stored upright or on an angel high enough so that the cork is not immersed in the bottles contents.

Therefore the Bullion Box can be made taller so that the bottle rests at an appropriate angle.

Alternatively we are developing several prototype boxes more suited for spirits. Just ask and we will be happy to share our ideas with you. It’s just another opportunity to use your creativity.

How much is delivery?

Delivery costs will be determined by the nature of the boxes contents.

If there is no Bullion in your order then Registered and Insured Transport will be recommended.

If there is Bullion in the box then secured and insured transport will be recommended and will be more expensive.

What do I do after receiving the Bullion Box?

There will be a need to remove protective packaging.

Specialised instructions may be provided after the design phase for unpacking and preparing the box for presentation.

Send us an email